Effective Date: October 5, 2023

At Sha Ceylon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and related services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment information when you place an order, create an account, or contact us.

1.2. Browsing Information: When you visit our website, we may collect information about your device, browser, IP address, and browsing behavior. This helps us improve our website and tailor your experience.

1.3. Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.

2.2. Communication: We may use your contact information to send you order updates, promotional offers, and newsletters. You can opt out of marketing communications at any time.

2.3. Customer Support: We use your information to provide customer support and address any inquiries or issues you may have.

3. Sharing Your Information

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us with order fulfillment, payment processing, and website analytics.

3.2. Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as court orders or subpoenas.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access and Update: You can access and update your personal information by logging into your account on our website.

5.2. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

5.3. Cookies: You can manage cookies through your browser settings.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at:

• Company Name: Sha Ceylon
• Email: [email protected]
• Contact Number: (077) 318 1777

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting an updated version on our website.

By continuing to use our website after such changes are posted, you agree to the revised Privacy Policy.

Please review this Privacy Policy periodically for updates.

October 5, 2023

This Privacy Policy is effective as of the date mentioned above.